Category Archives: Ethics

A Growth Essential: Value-Based Business.

I have been saying that if your business does not deliver genuine value to all stakeholders, then you have no business being in business. If you find that you have a great need to implement some sort of Corporate Social Responsibility (CSR) or Corporate Responsibility (CR) policy, then the very nature of your business should […]

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Why Hesitate? Just Legislate!

It is a known fact that you can’t legislate everything into existence. So why do so many leaders resort to doing just that? Got a problem? A situation? Doesn’t matter, just have more rules and regulations. Establish processes. Standard Operating Procedures. Enact some laws and push them through the legislature. Of course we all know […]

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Dominate your market? Exploit your Niche?

Heard these statements somewhere at some time? “Dominate your market!” “Grow rich in your niche!” How about “Attracting your customers” and “Woo your buyers”? “Make it juicy for people”? While brand posturing, marketing and selling are of course very important, how many of you believe, really believe deep down inside, that your goods and services […]

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Changing Our Words. Negative To Positive.

On 26 Oct 2012, Anthony Robbins posted an article on LinkedIn. It was shared by Horace Tee and was titled “Change Your Words, Change Your Life: The Simplest Tool I Know for Immediately Transforming the Quality of Your Life“. As I read the article, a few thoughts came to me. One of the main functions of a leader is […]

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Get Me A Worker From Singapore!!!

Picture this. Head office of an MNC in Boston faces issues with silo mentality existing between a few Divisions which actually need to work together. Team-building, team coaching and leadership programs have so far failed to bring about any changes of note. In desperation, the CEO throws up his hands and barks to his HR […]

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Tell Me What You Want, What You Really, Really, Want…

So, what do you want? I always wish more sellers and marketers would ask this question more sincerely of their buyers. I look around me and I see so many placebos being offered. Worse still, they are being wolfed down with great relish. Caveat Emptor – let the buyer beware! Some so-called marketing gurus actually […]

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Thick Skin, Present Nerves

Do you treasure feedback? I hope you do. Feedback is extremely precious. What would you classify as feedback? Affirmations from others? Brickbats? Criticisms? Accolades for your various and wonderful achievements? Scathing remarks about your work attitude? Do you have what many call “thick skin” for feedback of all categories? One of our senses is the […]

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yt ilib isnop serym siti

No, that’s not a tongue-twister. In fact, it’s something for you and I to focus on. Focusing on this will help a lot in freeing us to be and do all that we are meant to. Ready? Say it out loud, now, “yt ilib isnop serym siti!”. Hmmm…let’s do that again, shall we? With a […]

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Taking Liberties with Maslow 2 Sep 2012

Most of us have heard of, or know a thing or two, about Maslow’s Hierarchy of Needs. Although some have said that Maslow himself never used a pyramid to depict this hierarchy, it is commonly represented as that rather well-known pyramid. The bottom four layers are supposed to represent the “Deficiency”, or “D” needs and […]

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Thoughts on APTS meeting 30 Aug 2012

I officially joined APTS at this meeting. The meeting was fun, and the two speakers spoke about stuff which resonated a lot with me! Dr Kala spoke about Personal Mastery, which really was all about making choices to develop yourself and make yourself happy, in simplistic terms. Deja vu, I had just written a post […]

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Corporate Social Responsibility (CSR)? What is that?

Are you familiar with “Corporate Social Responsibility (CSR)”? What is your view of it? There are many terms and viewpoints that have sprung up around the concept, the more ubiquitous ones being “Creating Shared Value (CSV)”, “Triple Bottom Line (TBL)”, “Corporate Moral Responsibility (CMR)” and quite recently “Corporate Responsibility (CR)”. All the concepts seem to […]

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Directors are supposed to…direct?

These are a few thoughts following a read of “More meetings, so more pay for OCBC directors” in the Business Times of 26 Apr 2012. Do you know what a Board of Directors does? Why is it there in the first place? Well, as far as I understand it, a Board of Directors is to […]

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Minimum wage, minimum value.

What is the purpose of implementing a minimum wage? Minimizing exploitation of low-cost labour, even foreign labour, by employers. Is that the only way to minimize such exploitation? Certainly not! The only reason I will support such legislation, if it indeed comes to pass, is to bring unscrupulous employers who exploit such workers, both local […]

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An onboard gyroscope for businesses.

I came across an excellent INSEAD article in the BT-Citibank Young Investors’ Forum on 27 Feb 2012, “Changing business behaviour”. Professor Jean-François Manzoni of INSEAD believes that it is possible to get organizations to behave ethically, but that it would probably take several years. Messages, and not just verbal messages, promoting ethical behaviour have to come […]

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Under-promise and over-deliver? What is that?

I used to sell for a couple of retail investment establishments, and I was always told to “under-promise and over-deliver”. That sounded logical at the time, but in hindsight, seems a little self-defeating. Firstly, I couldn’t promise whatever the company didn’t promise, and I certainly wasn’t in any position to deliver anything, since the investment […]

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A thought about the JOHARI window

I’ve used the JOHARI window many times in the sessions that I deliver. It’s also known as the “Trust Model”. Developed by Joseph Luft and Harry Ingham, for those who don’t know yet. Listened to a recorded webinar just now. I missed the live one last week because of internet connectivity issues in Port Dickson. As I listened, […]

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