Service Recovery. How Not To. Part 3. Final.

The sms voucher arrived last night. Here it is: This is (restaurant) dining SMS of S $50. Value. special for (my friend). The expiry date is 30th June 2013. Only valid for the ala cart menu and not for other promotion and discount.  Please show this Dining SMS to our (restaurant) waitress and my mobile number. Thks. We look forward to see u and your family at (restaurant).

What would you do?

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