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Tag Archives: change

An onboard gyroscope for businesses.

I came across an excellent INSEAD article in the BT-Citibank Young Investors’ Forum on 27 Feb 2012, “Changing business behaviour”. Professor Jean-François Manzoni of INSEAD believes that it is possible to get organizations to behave ethically, but that it would probably take several years. Messages, and not just verbal messages, promoting ethical behaviour have to come […]

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Under-promise and over-deliver? What is that?

I used to sell for a couple of retail investment establishments, and I was always told to “under-promise and over-deliver”. That sounded logical at the time, but in hindsight, seems a little self-defeating. Firstly, I couldn’t promise whatever the company didn’t promise, and I certainly wasn’t in any position to deliver anything, since the investment […]

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