Resentment Management<\/strong>. Resentment Management becomes necessary when your managers have not engaged in Relationship Management with their own teams, and with adjacent teams. It has been said that the people most affected by Change are the people on the ground, your organization’s “Privates”. People who see themselves as victims who need the jobs they currently hold, and who keep getting thrown “curveballs” by their supervisors and their managers. These “curveballs” are seen as highly disruptive to their work, causing them to suddenly need to learn whole new systems, for example, and perhaps become forced to explain the changes to customers or clients who might be rather upset with the changes. The resentment occurs because the ground staff feel like mushrooms – kept in the dark and fed nothing but bullshit. What are you doing about Resentment Management, real or imagined, amongst your people? It has to be done now!<\/span><\/p>\nGot any changes coming down the line? Are they lurking below the horizon? Get your RMs ready, once they pop up over the horizon, they can come at you pretty quickly. Best prepare now.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"I had a rather refreshing conversation with a younger person this morning. It was refreshing because he was giving off good vibes about his developing and sustaining good relationships with his clients as well as his suppliers. He was able to provide details about how he went about doing so, and how he visualized growth […]<\/p>\n","protected":false},"author":2,"featured_media":5712,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[373,5,402,361,10,451,13,16],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/elijahconsulting.com\/wp-content\/uploads\/2014\/08\/Bird-with-pirate.jpg?fit=686%2C1027&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p2EiEv-1u6","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/posts\/5710"}],"collection":[{"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/comments?post=5710"}],"version-history":[{"count":6,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/posts\/5710\/revisions"}],"predecessor-version":[{"id":8703,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/posts\/5710\/revisions\/8703"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/media\/5712"}],"wp:attachment":[{"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/media?parent=5710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/categories?post=5710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elijahconsulting.com\/wp-json\/wp\/v2\/tags?post=5710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}