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Category Archives: Coaching

Upusual Staff Performance. Your Unique Selling Point, Of Course!

We hear about it so often. Don’t take care of the customers, take care of your employees. Then your employees will take care of the customers. In similar light, Richard Branson has been credited with saying “Don’t build the business. Build staff who will then build the business” or words to that effect. Check that […]

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Think Before You Feel! Thoughts Lead Emotions!

“Look before you leap.” “Think before you act.” “Logic makes people think, emotion makes them act.” Yes, we’ve heard all these before. Some of us might even be living by them. Level-headedness is more the exception than the norm. “Go with the flow” is often taken to the extreme and becomes nothing more than impetuousness. […]

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There Is Always Another Chance! A Second Chance!

The concept of “There is no second chance in life” appears to be quite deeply rooted in society. It is manifested in various ways. One of them was that if you as a young student went to one of Singapore’s Institutes Of Technical Education (ITE) then you’re done for. “It’s the end!” as some people […]

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Busy? With What?

A daughter ran away from home and went to live with her boyfriend. After a few days, she called home. Her mother answered and she announced, “Mom, we’re engaged!” Her jaded mother replied, “In what?” That would be our response as well if someone announces that they’re busy at work or business. Busy-ness is normal. […]

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Mindsets Of Magnificence

As Week Six of 2014 opens, take a little time to reflect upon the mindsets that characterize you. What is your default mindset? Are you happy with it? Are there things which you’d like changed? Do you need to grow in certain aspects? Here are a few Magnificent Mindsets which I trust will be something you […]

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Delegate. Do. Deliberately.

Download the pdf. This is not a word-for-word transcript, but the essence is the same. I came across a LinkedIn article called “Key Reasons Delegating Is SO Difficult and What To Do About It” on 07 Oct 2013. I’d written something about “Deliberate delegation” before, and this post caught my eye. It seems that the […]

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Deliberate Delegation. Reprint Of Newsletter Issue 62 – 18 Sep 2012

I keep seeing posts and discussions on delegation, so I thought I’d better post this again, so that people can keep this thing called “delegation” in its proper perspective. Is the word “delegation” a dreaded word at your workplace? If you are a leader, do you know who, what, where, when and why to delegate? […]

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Intrapersonal Intelligence. Intraorganizational Intelligence?

Intrapersonal Intelligence is listed as one of Howard Gardner’s “Multiple Intelligences”. With all the talk about “flatter” organizations, self-directed staff and learners, and connectedness amongst and across organizations, it is time to start looking at organizations as living organisms, if you haven’t started to yet! Some people already have, of course. For instance, there has […]

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Are You A Role Model PLUS?

Something I read on Inc. this morning caught my attention. Margaret Heffernan was writing about her observations that the pipeline for female leaders is full to bursting point. She said that, during her interviews with women leaders, she asked the question “So what have you done to help other women?” Those who answered with confidence, […]

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