Category Archives: Business operations

SOS answered, but DOA count mounts.

SOS – Supply Of Supplication Supplicants the world over beam their SOS signals every day. They ask for love, appreciation, fulfillment, excitement, purpose, gratification and so forth. This is besides the need for air, water and food so they can go on living. Increasingly, wants disguised as needs are also broadcast as SOS. We call this […]

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“Beesywork” Good…busywork baaad…beesywork good…busywork baaad…

Very Busy “But I’m very busy,” you exclaim. “With what?” you might be asked in return. Busywork is no doubt the bane of productivity at the workplace. Then again, what IS “busywork” anyway? Dictionary.com says “…work assigned for the sake of looking or keeping busy…” and Merriam-Webster says “…work that usually appears productive or of […]

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We didn’t do anything wrong, but somehow we lost. So, what did we do right?

What Nokia’s boss is reported to have said during the press conference announcing Nokia’s takeover by Microsoft is making its way around. Reading it, and the comments following, confirms again that phrases like “Nothing succeeds like success” need to be applied judiciously. We need to know the context, the background story and, in this case, […]

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Upusual Staff Performance. Your Unique Selling Point, Of Course!

We hear about it so often. Don’t take care of the customers, take care of your employees. Then your employees will take care of the customers. In similar light, Richard Branson has been credited with saying “Don’t build the business. Build staff who will then build the business” or words to that effect. Check that […]

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A “Neuromyth” I had suspected for some time

An article on Quartz, “The concept of different “learning styles” is one of the greatest neuroscience myths”, posted on 03 Jan 2016 by Olivia Goldhill, presented the assertion by Paul Howard-Jones, professor of neuroscience and education at Bristol University, that some of what is accepted as neuroscience are actually “neuromyths.” One such neuromyth is that of […]

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Specialization? Diversification? Do you mean Improvisation?

Some people call for specialization. Our companies, our businesses, aren’t specialized, aren’t differentiated, enough, they say. Yet others call for greater diversification. We need to expand our repertoire in order to traverse the bumpy terrain of the business world effectively. Which is right, you might ask, and of course it is both. Businesses do not make […]

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Free Market Regulation

“Over-regulation!” One of the concerns expressed during the recent PWC 18th CEO survey 2015, and which is not a new concern. And what is that? Simply put, the formulation of legislation to control the manner in which market players behave in terms which assume that the said players will act immaturely and avariciously regardless of their declared Mission, Vision and […]

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Disruption? So what, Leader?

A comrade of mine recalled an incident when he was training cadets. It happened to be an offensive operations exercise, and the cadets had fared very badly. During the main debrief, which was of course after all the After-Action-Reviews (AARs), “Hotwashes”, or what I personally have come to disdain as “Hogwashes” and so forth. When the […]

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If You Need External Funding, Do You Have A Viable Business?

I have the military to thank for this concept. That is, when you’ve been assigned a mission, you are expected to assume that all resources necessary for the successful prosecution of the mission have been allocated. If you request for more resources, that request is always predicated on the assumption that it will accelerate the […]

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Rated PGA. Post-Grants Action Advised.

There has been a spate of increases in grants, as in funding, as in monetary, being given by the Singapore Government in recent years. Of course, they are meant to encourage Singapore companies to become more productive, more entrepreneurial, more organized, get more research work going, and a host of other things besides. The amounts […]

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Changing Things At Work? Wait. Know The Whys Yet?

You come into the job eagerly, with high expectations, perhaps a degree or two behind you, or perhaps with some years of experience under your belt. Your interviews had gone very well, and you look forward to making a big difference together with your new co-workers and managers. Yes, this is your dream job! Six months […]

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The Organismic Company. Think Organic, not Monolithic!

Yes, I’ve been referring to the organismic company for a while now. And yes, I’ve been coming across posts and articles talking about how to make “Industrial Age” companies more organic, how to have better Job Descriptions, how to have more flexible Organization Charts and how to better tap on the vast Knowledge Bank that […]

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Fear Of Failure

Never Fail? Do you fear failure? Do you know people who say things like “I never fail, I only learn”? Well, I respect where they’re coming from, and I also know that language controls communications and controls our thoughts. It is not only a tad hypocritical to say that we never fail, it actually causes […]

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Where’s Your Armour?

Positive inspirational quotes mean well. You just need to know the meanings undergirding them, and be familiar with the environment in which they were formed. They are good to have in front of your face when you’re dirty, cold, wet, tired, hungry and miserable. They’re nice to remember when you’re reeling with a bloody nose from […]

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