A thought just came to me, and it’s the title of this post. MP stands for Member of Parliament, and the terms “Manage Perceptions” and “Move People” came to my mind. The first rule of economics can be summarized as scarcity and tradeoffs, while the first rule of politics is to ignore the first rule […]
Yes, Singapore’s Foreign Worker Problem, which really isn’t a Foreign Worker Problem at all, but a Fallacy Of Entitlement Problem, and which happens to be our biggest FOE, the enemy of our continued success. Yet another round of discussions, debates, assertions, suggestions and other uselessly sanctimonious vows to improve the lot of Foreign Workers, whether […]
SOS – Supply Of Supplication Supplicants the world over beam their SOS signals every day. They ask for love, appreciation, fulfillment, excitement, purpose, gratification and so forth. This is besides the need for air, water and food so they can go on living. Increasingly, wants disguised as needs are also broadcast as SOS. We call this […]
This is the way we do things here, we do things here, we do things here… It seems that there is a method to the madness, after all. Following a template ostensibly forged by older and much wiser heads since antiquity guarantees success, does it not? Of course it does! Our modus operandi, the method we […]
Very Busy “But I’m very busy,” you exclaim. “With what?” you might be asked in return. Busywork is no doubt the bane of productivity at the workplace. Then again, what IS “busywork” anyway? Dictionary.com says “…work assigned for the sake of looking or keeping busy…” and Merriam-Webster says “…work that usually appears productive or of […]
I watched a recording of a webinar that occurred three years ago. The main speaker was Bernard Marr, someone whose posts I read a lot on LinkedIn. The recording is about one-and-a-half hours long. Yes, I watched it all. Twice. My personal summary of it is that we need much more strategic clarity. I would […]
What comes to your mind when you think of soft skills? Scoffed skills? If so, you need to change your mindset or continue hemorrhaging to death at whatever your current hemorrhage rate is. Soft skills are not some airy-fairy “I love you, Sister” kind of thing. They are actually much harder to develop than training […]
“Over-regulation!” One of the concerns expressed during the recent PWC 18th CEO survey 2015, and which is not a new concern. And what is that? Simply put, the formulation of legislation to control the manner in which market players behave in terms which assume that the said players will act immaturely and avariciously regardless of their declared Mission, Vision and […]
No one likes doing admin work. However, it is part of the package and doing it well has its own rewards.
Brainstorming sessions, or whatever you might like to call them these days, are excellent for a couple of things. They do churn out lots of ideas, of which one or two might even be great, and they do throw light on areas of developmental need in our organizations. “Bouncing ideas off each other” is a […]
There has been a spate of increases in grants, as in funding, as in monetary, being given by the Singapore Government in recent years. Of course, they are meant to encourage Singapore companies to become more productive, more entrepreneurial, more organized, get more research work going, and a host of other things besides. The amounts […]
Most people I know have no problems with producing results, fulfilling KPIs, chalking up the numbers, and so on. Production is no big deal. You do what you’re supposed to do, maybe make some small, incremental improvements, do your due diligence, and….. voila! … the day is done. Even if some innovative new thing comes […]
Yes, I’ve been referring to the organismic company for a while now. And yes, I’ve been coming across posts and articles talking about how to make “Industrial Age” companies more organic, how to have better Job Descriptions, how to have more flexible Organization Charts and how to better tap on the vast Knowledge Bank that […]
On 17 Sep 2014, Singapore’s Deputy Prime Minister and Minister for Finance Tharman Shanmugaratnam spoke about the need to adopt “meritocracy through life” at the official opening of the Lifelong Learning Institute, which aims to raise competencies in citizens, among other things. I was flicking through the news when this caught my eye. It caused me […]
“Say what you mean and mean what you say” seems to have lost its meaning for at least some people these days. Whatever proceeds forth out of your mouth is no longer valued as what will be done, what has been agreed upon. Saying “You have my word on that” no longer holds water for many […]
Depreciation. The idea that assets continue to have intrinsic value which decreases over time. Is there infrastructure, IT or otherwise, that you are dying to get rid of but aren’t doing so because they are in the closet and “have not been fully written off”? Why is that so? Is it because at the back […]
Say “Love” in this day and age and what comes to the hearer’s mind is spelt “S-E-X“. Come on, now, surely we have better minds than that. Still, it does seem to be so, from all I have been observing. “Sex” is a subset of what we understand as “Love”. “Love” encompasses quite a few […]
You might think you’re getting paid too little for what you do, and what you contribute. On the other hand, if you’re really honest with yourself, you might actually admit to the fact that you’re really being paid far too much! How do you think you ought to be paid? By virtue of good pedigree, […]
Excellence is really an everyday thing, just like being a champion is an everyday thing. I used to say “Don’t sweat the small stuff. Sweat the small stuff.” Now, in the interests of those who don’t appreciate verbal nuance, I say “Don’t sweat the small stuff. Do the small stuff”. Of course, what the phrases […]
Your organizational culture can be described as how you habitually run things around the place. If your culture is one of excellence, it will be reflected in the spirit in which work is executed and the manner in which people treat each other. If there is any level of toxicity, that will be reflected in […]
There was a Puma ad that said basically the same thing some time ago. What do I mean when I refer to “half measures”? Our society is prone to taking action, regardless of whether the action actually makes sense or otherwise. Regardless of what the reasons for the actions might be, besides the cop-out one […]
Standardization. The rallying cry of optimization maximizers. In today’s innovation-centric environment, this might sound a little ho-hum to you. Which way are you inclined, optimization-centric or innovation-centric? Think you can’t have both? Think again! Really, this economics of exclusion has gone deep into the bones. Manifests in all areas of our lives, doesn’t it? Anyway, […]
A daughter ran away from home and went to live with her boyfriend. After a few days, she called home. Her mother answered and she announced, “Mom, we’re engaged!” Her jaded mother replied, “In what?” That would be our response as well if someone announces that they’re busy at work or business. Busy-ness is normal. […]
Not what you think. I’m talking about the Grunt, the Digger, the Mudfoot, the Worker, the Labourer, the Crane Operator, the Front Line Salesperson, the Telephone operator, the Chef, the Waiter, the Bus Driver, the Deliveryman, the Farmer, the Fishmonger, the Toilet Cleaner, the Maintenance Crew, the Security Guards. Amongst others. Know any of them? […]
Pruning. Painful. Cutting away. So that new abundance may grow. Pruning is essential in so many spheres of life, not just in agricultural practice. One may prune branches, roots, remove excess foliage, even take away some initial fruit, in order that more fruitfulness may come to pass. Pruning must be conducted circumspectly, not too much […]
Choices, choices, choices. Some we love to have, others we wish we didn’t have to make. Life is full of them. This or that. Now or later. Cake or cookies. Us or them. Innovate or optimize. Profit or value. Lead or follow. (Or get out of the way). The list goes on. In the previous […]
We live in an age of instants. Instant coffee, instant milk, instant music, instant weight loss, instant gratification. “It’s now or never!”, “Last chance to win great bargains!”, “If not now, when?” are phrases we are bombarded with constantly every day. Our culture predisposes us to act first, ask questions later. We are constantly encouraged, […]
I’ve written previously about how you ought to make your CEO redundant. Now, guess what? Yes, YOU! In fact, if you aren’t hard at work making yourself redundant if you happen to work for me, I will fire you the next chance I get! Huh? What gives? Remember what I said about two-thirds? If you […]
No one doubts the necessity of research, testing and experimentation. The reliability and validity of hypotheses, assumptions, long-standing ideas, and even some so-called “facts” need to be tried time and again to ascertain their veracity. This is particularly so when worldviews expand and frameworks grow to encompass more and more of the known universe. Yes, […]
I call it the, you guessed, “Two-Thirds Rule”, and it’s measured in thumbs. With all the hoopla about burnout, work-life balance, need for white space and related others, I thought I’d share this for your benefit. Some people say life is a marathon. Some say it’s a series of sprints. I say it’s more like […]
Children play. Adults play. We all play. Why, play tell? Well, it’s fun, of course. It stretches the imagination. It helps us to unwind. It helps us acquire and maintain certain skills, especially psychomotor skills. It helps us to develop strong, meaningful relationships. At its most basic, child’s play is actually preparation for thriving later […]
A very good way of being adaptable, managing change and dealing with the vicissitudes of life is to become an expert in at least one field of endeavour. Are you an expert? Here are a few signs you might actually be one: 1. Content. You are constantly delivering fresh, relevant content that is […]
That’s something along the lines of “Four legs good…two legs baaad!” Think about it! I’m not saying that we should avoid quantity-based businesses or reduce quantity for the sake of reducing quantity. What I am saying is that large volumes, quantity businesses, may have a greater tendency to have very thin profit margins. Therefore, even […]
I’m sure we are familiar with the term “Get a life!”, which is usually directed at someone else in a manner hardly construable as positive, flattering or affirming. Well, do you have a life? At the end of yesterday, did you quietly reflect upon what you had achieved? Did you meet your goals? Why or […]
I have come to view “studies” that involve purely surveys of people’s opinions with a great deal of suspicion. Even those that purport to use experiments and trials ought to explain the basic premises that led to those experiments, and we as receivers of such information need to discern whether or not the bases upon […]
Yes it always will. One way or another. For where there is a WILL to love, there will always be a WAY. A parallel truth is what I have written about, which is that there ought not to be a dichotomy between character and competence. Competence is a subset of character. If you have good […]
That’s because the basics ought to be an integral part of our workplace, indeed of our entire life. What ARE basics? Are they not the very building blocks of our existence? Since when have we ever needed to “Go back to basics”? They just went missing from your daily routine, that’s all! If you have […]
As Week Six of 2014 opens, take a little time to reflect upon the mindsets that characterize you. What is your default mindset? Are you happy with it? Are there things which you’d like changed? Do you need to grow in certain aspects? Here are a few Magnificent Mindsets which I trust will be something you […]
Being a thermal leader isn’t all about hot air. It’s actually a great thing if you’re leading a team of eagles. Or perhaps any type of bird that knows how to use thermals in order to stay aloft for very long periods of time without getting burnout. Thermals are what many land-based birds, particularly raptors, […]
Whether you’re at the helm of a large enterprise or running a relatively small business, you’re probably enjoying being in the thick of things, making decisions, calling the shots, encouraging your people to greater heights and exploring ways you can add value to all your stakeholders. Well, you might not be the boss, so to […]
I’m sure you’ve heard many gurus telling you not to work IN the business and to start to work ON the business. Bless them, they’re telling you to do the right thing. Trouble is, they’re not telling it to you in the proper way. We need to do BOTH. When an artist is working on a canvas, he steps back […]
This is not a word-for-word transcript, but is the same in essence. Business Insider ran an article called “This Chart Shows The Relationship Between Hours Worked And Productivity” on 06 Oct 2013. It purports to show that productivity goes up when people spend less time at work. It’s probably so. I’m just not sure if […]
Download the pdf. This is not a word-for-word transcript, but the essence is the same. I came across a LinkedIn article called “Key Reasons Delegating Is SO Difficult and What To Do About It” on 07 Oct 2013. I’d written something about “Deliberate delegation” before, and this post caught my eye. It seems that the […]
When times are tough, meaning when sales aren’t as good as they could have been, or, more accurately, when profits aren’t what you’d expect, then you might have the tendency to “cut costs.” After all, that’s what everyone else does, isn’t it? Stop it! Are you “everyone else”? No, you are you. Now, you know […]
If you are used to me by now, you will know that I don’t mean “Public Relations” in the first “PR.” So what do I mean? Personal Responsibility, of course! If you are a Public Relations honcho and depend on that to pay your bills, lower your hackles and read on! Of course, “PR Campaigns […]
Innovation. Buzzword for our times. People who innovate are seen as rainmakers. An “Innovator” is hailed as an inspiring leader, while an “optimizer” is popularly seen as someone who just does the mundane work of running the system. Innovators are seen as creative, bold, risk-takers, visionaries, strategically-minded, and a list of other accolades. Optimizers are relegated to the […]
I came across a Quartz article about how some well-known business chiefs hold ruthlessly effective meetings. I’d encourage you to read the article, and I’d just like to highlight the main points here, and what my take on them is. Throw out the least necessary person in the room Apparently, that was how Steve Jobs […]
I keep seeing posts and discussions on delegation, so I thought I’d better post this again, so that people can keep this thing called “delegation” in its proper perspective. Is the word “delegation” a dreaded word at your workplace? If you are a leader, do you know who, what, where, when and why to delegate? […]
Baby Boomers. Gen X. Gen Y. Gen Z. Gen Gap. Gen Repeat Process. Gen ad infinitum. We really love labelling, stereotyping and generalizing, don’t we? Just because some “expert” said that “studies have shown that…”, means we pick up the paint roller and give all and sundry the broad-brush treatment. Does that happen to you? […]
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