Category Archives: Business operations

Where’s Your Armour?

Positive inspirational quotes mean well. You just need to know the meanings undergirding them, and be familiar with the environment in which they were formed. They are good to have in front of your face when you’re dirty, cold, wet, tired, hungry and miserable. They’re nice to remember when you’re reeling with a bloody nose from […]

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Russian Dolls. Russian Boxes

Are you someone who is constantly “Thinking out of the box?” Is your organization known for “Out of the Box” thinking and innovation? Why? Do simple re-conformations and incremental improvements represent “breakthroughs”? How often do genuine “breakthroughs” occur, anyway? While you’re pondering that, has anyone realized what the “Box” actually IS? You know what Russian […]

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Change Management. Where Are The RMs – Resentment Managers?

I had a rather refreshing conversation with a younger person this morning. It was refreshing because he was giving off good vibes about his developing and sustaining good relationships with his clients as well as his suppliers. He was able to provide details about how he went about doing so, and how he visualized growth […]

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Standardization? What Is THAT?

Standardization. The rallying cry of optimization maximizers. In today’s innovation-centric environment, this might sound a little ho-hum to you. Which way are you inclined, optimization-centric or innovation-centric? Think you can’t have both? Think again! Really, this economics of exclusion has gone deep into the bones. Manifests in all areas of our lives, doesn’t it? Anyway, […]

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It Only Takes A Spark. Tinder, Fuel And Fanning Might Help, Too!

People love fireworks. Stunning, beautiful displays of harmless power. Well, harmless if fired as intended. We also like sparks. New beginnings. Picturesque showers falling from new buildings under construction. Cute little babies, kittens, puppies, tiger cubs. We love the playfulness and wonderful, latent promises of future potential. Just a spark fires the imagination. Now, wouldn’t […]

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The Boy Scout Motto: Be Prepared!

Sure. Like, how can you be prepared for things you don’t even know will happen yet? How can you be prepared for eventualities that you still have no clue about? Exactly. If you have read the original “Scouting for Boys” by Robert Baden-Powell, you would probably be able to answer that question. Since all of us […]

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I Don’t Like To Lunch Alone. No One Does, Do You?

I came across an article about “Why Apple Employees Never Wanted To Have Lunch With Steve Jobs” on Business Insider Singapore this morning and wondered how many times the same thing could be said about ourselves. Ourselves being in Steve Jobs’ shoes, so to speak. Apart from the fact that I strongly advocate us having […]

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Busy? With What?

A daughter ran away from home and went to live with her boyfriend. After a few days, she called home. Her mother answered and she announced, “Mom, we’re engaged!” Her jaded mother replied, “In what?” That would be our response as well if someone announces that they’re busy at work or business. Busy-ness is normal. […]

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Birds-Eye View. Third-Eye View. The Importance of Many Perspectives

Some of us might have heard of the “Third Side” and the “View from the Balcony” as well. While this postulates a good way of resolving conflicts by bringing in neutral (hopefully) and objective (pray) mediators, ensuring that the process of resolving conflicts includes as many helpful perspectives as possible is just one application of […]

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Private Affairs. Privates, I Mean.

Not what you think. I’m talking about the Grunt, the Digger, the Mudfoot, the Worker, the Labourer, the Crane Operator, the Front Line Salesperson, the Telephone operator, the Chef, the Waiter, the Bus Driver, the Deliveryman, the Farmer, the Fishmonger, the Toilet Cleaner, the Maintenance Crew, the Security Guards. Amongst others. Know any of them? […]

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If You Are Great At Selling, You Must Be A Person Delivering Great Value!

Would you agree with that statement? Of course you would! Great salespersons are always the rock stars, aren’t they? More pay, more incentives, maybe not so much more benefits, but which great salesperson needs those, anyway? You see books about great salespersons, you might have attended courses about selling like one of those great  salespersons, and […]

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Role Of Play

Children play. Adults play. We all play. Why, play tell? Well, it’s fun, of course. It stretches the imagination. It helps us to unwind. It helps us acquire and maintain certain skills, especially psychomotor skills. It helps  us to develop strong, meaningful relationships. At its most basic, child’s play is actually preparation for thriving later […]

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Quantity…Stress. Quality…Best!

That’s something along the lines of “Four legs good…two legs baaad!” Think about it! I’m not saying that we should avoid quantity-based businesses or reduce quantity for the sake of reducing quantity. What I am saying is that large volumes, quantity businesses, may have a greater tendency to have very thin profit margins. Therefore, even […]

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Theory Of Constraints, Or Principle Of Design?

The Theory of Constraints is something that caught my eye recently. I was indulging myself in a STRATFOR video in which George Friedman was postulating that due to the unchangeables of geography, historical baggage, human behaviour and time in history, peoples and nations may aspire to things lofty and noble, and not arrive at where […]

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Mindsets Of Magnificence

As Week Six of 2014 opens, take a little time to reflect upon the mindsets that characterize you. What is your default mindset? Are you happy with it? Are there things which you’d like changed? Do you need to grow in certain aspects? Here are a few Magnificent Mindsets which I trust will be something you […]

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S.P.C.A. – Successful People CHOOSE Action!

Have you heard that successful people take action? Yes, they certainly do! As I was pondering on this yesterday, the letters “SPCA” flashed across my mind. “Successful People CHOOSE Action”! Am I just playing with publicity? Absolutely not! So, what’s the difference? None. It’s not about whether there is a difference, it’s about going a […]

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Lego Block Leadership.

Lego? Why not? Your equipment happens to be blocks of different sizes, shapes and colours. Using just a few different types of building blocks, you could construct almost anything you fancy. This is mind-boggling when you remember that Deoxyribonucleic acid (DNA) controls everything about how we are made, and is made up of chains of […]

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